GDPR
Introduction
At Living Word International Ltd, we respect your privacy and are committed to protecting your personal data. This page explains how we collect, use, store, and protect your information in compliance with the General Data Protection Regulation (GDPR).
Company Details
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Company Name: Living Word International Ltd
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Date Incorporated: 21st July 2025
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HE Number: HE475425
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Registered Office: Suit C. Office 5, Kiladon, Pissouri 4607, Limassol
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UK Branch: Living Word Language Services International Ltd
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Company Number: 15603501
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UK Branch Address: 1A Sandringham Drive, Spondon, Derbyshire, DE21 7Q
What Data We Collect
We may collect the following types of personal data when you use our services:
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Name and contact details (email address, phone number, address)
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Payment and billing information (where applicable)
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Website usage data (e.g., cookies, IP address, browsing activity)
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Any information you choose to provide via forms, emails, or direct communication
How We Use Your Data
Your personal data is used only for legitimate business purposes, including:
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Providing our products or services
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Communicating with you about your account, inquiries, or orders
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Sending relevant updates, marketing communications (if you’ve opted in)
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Improving our website and customer experience
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Meeting legal and regulatory obligations
Legal Basis for Processing
We process personal data under the following lawful bases:
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Contractual necessity (to deliver a service or product you requested)
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Consent (where you’ve given explicit permission, e.g., newsletters)
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Legitimate interest (to improve services and ensure site security)
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Legal obligation (to comply with tax, accounting, or regulatory requirements)
Your Rights Under GDPR
As an EU/EEA resident, you have the following rights:
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Right of access – Request a copy of the data we hold about you
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Right to rectification – Correct inaccurate or incomplete data
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Right to erasure – Ask us to delete your data in certain circumstances
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Right to restrict processing – Limit how we use your data
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Right to data portability – Receive your data in a machine-readable format
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Right to object – Opt-out of certain types of processing, including direct marketing
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Right to withdraw consent – If processing is based on your consent
Data Retention
We keep your personal data only as long as necessary to fulfill the purposes outlined above or as required by law. Once no longer needed, your data is securely deleted.
Data Sharing and Transfers
We do not sell your personal data. We may share it with trusted third parties (e.g., payment processors, IT service providers) who help us operate our business, always under strict confidentiality agreements.
If data is transferred outside the EU/EEA, we ensure appropriate safeguards are in place (such as Standard Contractual Clauses).
Cookies and Tracking
Our website uses cookies and similar technologies to improve functionality, analyze traffic, and personalize content. You can manage your cookie preferences through your browser settings.
Security
We take data security seriously and implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, or disclosure.
Contact Us
If you have questions about this GDPR notice or wish to exercise your rights, please contact us at:
Head Office - Living Word International Ltd
Suit C. Office 5, Kiladon, Pissouri 4607, Limassol
Phone: +357 97670737
Email: hello@lw-intl.com
UK Branch – Living Word Language Services International Ltd
1A Sandringham Drive,
Spondon,
Derbyshire,
DE21 7Q
Privacy Policy
Last updated: 29 September 2025
Welcome to LWI ("we", "us", or "our"). We respect your privacy and are committed to protecting it.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://lw-intl.com (the "Site"). If you do not agree with the terms of this policy, please do not access the Site.
Quick summary: we collect the minimum data needed to run the Site, respond to enquiries, and improve our services; we never sell your data; you control your choices.
Who we are
Data controller: Living Word International Ltd
Date incorporated: 21 July 2025
Company number (Cyprus): HE475425
Registered address (Cyprus): Suit C. Office 5, Kiladon, Pissouri 4607, Limassol, Cyprus
UK Branch: Living Word Language Services International Ltd
Company number (UK): 15603501
VAT number: GB 470660200
Registered address (UK): 1A Sandringham Drive, Spondon, Derbyshire DE21 7Q
Contact email: hello@lw-intl.com
We primarily operate from the United Kingdom and Cyprus. This policy is designed to meet the requirements of the UK GDPR, the EU GDPR, the Data Protection Act 2018, and the Cyprus Law on the Protection of Natural Persons with regard to the Processing of Personal Data and on the Free Movement of such Data (Law 125(I)/2018).
What information we collect
1) Information you provide: Contact data (name, email, phone, company, job title); Enquiry content (messages you send via forms or email); Account data (if you create an account/portal); Marketing preferences (newsletter opt-ins, consent records).
2) Information collected automatically: Device and usage data (IP address, browser type/version, settings, time zone, pages viewed, clicks, referring/exit pages); Cookies and similar technologies (see Cookies section).
3) Information from third parties: Analytics and advertising partners (aggregated usage statistics); Social media platforms (if you interact with our profiles or use social login); Referral partners (if you were referred by a partner/agency).
We do not intentionally collect special category data (e.g., health, biometrics) or information about children (see Children’s privacy).
Why we use your information (purposes) & legal bases
Operate and secure the Site (load pages, prevent fraud/abuse, diagnostics) — Legal basis: Legitimate interests (running our Site; network security).
Respond to enquiries & provide services (reply to messages, proposals, support requests) —
Legal bases: Contract (pre‑contractual steps/performance); Legitimate interests.
Marketing & communications (newsletters, event invites, case studies with consent) — Legal bases: Consent (where required); Legitimate interests.
Analytics & improvements (understand traffic and improve UX) — Legal bases: Consent (for non‑essential cookies); Legitimate interests (where permitted).
Legal compliance (record‑keeping, regulatory requests) — Legal basis: Legal obligation.
Where we rely on consent, you can withdraw it at any time (see Your rights).
Cookies and similar technologies
We use cookies and similar technologies to run the Site and measure performance.
• Strictly necessary cookies – required for core functionality.
• Performance/analytics cookies – help us understand how the Site is used (only if consented).
• Marketing/advertising cookies – personalise content or measure campaigns (only if consented).
See our separate Cookie Policy for further details.
How we share information
We do not sell your personal information. We may share it with: Service providers/processors (hosting, analytics, CRM, email delivery, payment processing); Professional advisers (accountants, lawyers) under confidentiality; Authorities where required by law or to protect rights, privacy, safety, or property; Business transfers in connection with a merger, sale, or reorganisation (we will notify you where required by law). We require processors to implement appropriate security and only process data per our instructions.
International transfers
Where data is transferred outside the UK or Cyprus (and therefore the EU/EEA), we ensure appropriate safeguards are in place, such as UK/EU Standard Contractual Clauses (SCCs), an adequacy decision, or other lawful mechanisms. You can contact us for copies of relevant safeguards (subject to redaction).
Data retention
We retain personal data only for as long as necessary for the purposes described above, including to comply with legal, accounting, or reporting requirements. Typical retention periods: Enquiry records: 24 months from last interaction; Marketing consents: until you withdraw or after 24 months of inactivity; Contract-related records: 6–7 years (statutory obligations in the UK and Cyprus). We may anonymise data so it is no longer associated with you. We may retain anonymised data indefinitely.
Your rights (UK & Cyprus/EU)
You have the right to: access; rectification; erasure; restriction/objection (including direct marketing); data portability; withdraw consent (where applicable); and to lodge a complaint with the ICO (UK) or the Office of the Commissioner for Personal Data Protection (Cyprus). To exercise these rights, contact hello@lw-intl.com.
Security
We implement appropriate technical and organisational measures to protect your data, considering the state of the art, costs, scope, context, and purposes of processing. No method of transmission or storage is 100% secure.
Children’s privacy
Our Site is not directed to children under 13 (or under 16 in the UK, Cyprus, and wider EU). We do not knowingly collect data from children. If you believe a child has provided us with personal data, contact us to delete it.
Links to other websites
Our Site may contain links to third‑party sites. We are not responsible for their privacy practices. We encourage you to review their policies.
Changes to this policy
We may update this Privacy Policy from time to time. The updated version will be indicated by a revised 'Last updated' date and will be effective when posted. If we make material changes, we will take reasonable steps to notify you as required by law in the UK or Cyprus.
Contact us
Living Word International Ltd (Cyprus) — Suit C. Office 5, Kiladon, Pissouri 4607, Limassol, Cyprus
UK Branch: Living Word Language Services International Ltd — 1A Sandringham Drive, Spondon, Derbyshire DE21 7Q
Email: hello@lw-intl.com
Telephone: +357 97670737
Cookie Policy
Last updated: 29 September 2025
This Cookie Policy explains how LWI uses cookies and similar technologies on https://lw-intl.com. This policy aligns with UK and Cyprus law.
What are cookies?
Cookies are small text files placed on your device when you visit a website.
How we use cookies
We only use cookies that are strictly necessary for the basic functioning and security of our Site.
We do not use: analytics/performance cookies; advertising/targeting cookies; or social media cookies.
Managing cookies
Because we only use strictly necessary cookies, there is no option to disable them via our Site. You can set your browser to block or alert you about these cookies, but some parts of the Site may not function properly as a result.
Changes
We may update this Cookie Policy from time to time. Updates will be posted on this page with a new 'Last updated' date.
Contact us
Email: hello@lw-intl.com
Telephone: +357 97670737
Copyright Notice
Last updated: 29 September 2025
All content on https://lw-intl.com is the property of Living Word International Ltd or our licensors and protected by copyright laws in Cyprus, the United Kingdom, and worldwide.
Permitted use
You may view, download, and print pages for personal, non‑commercial use. Do not reproduce, distribute, or exploit content without prior written consent.
Trademarks
Names, logos, and slogans displayed on the Site are trademarks of LWI or their respective owners. Unauthorised use is prohibited.
Reporting infringement
If you believe content infringes your rights, contact us with details; we will investigate and take appropriate action in line with UK and Cyprus law.
Changes
We may update this Copyright Notice from time to time.
Contact us
Email: privacy@lw-intl.com
Telephone: +357 97670737
Terms of Service
Last updated: 29 September 2025
These Terms govern your use of https://lw-intl.com, operated by Living Word International Ltd (Cyprus, HE475425) and its UK branch Living Word Language Services International Ltd (Company No. 15603501, VAT GB 470660200).
1. Eligibility
You must be at least 18 years old (or the age of majority in your jurisdiction) to use this Site.
2. Services provided
The Site provides information about our translation, language, advertising, and marketing services. All services are subject to separate agreements or contracts, which prevail over these Terms if they conflict.
3. Use of the Site
You agree to use the Site only for lawful purposes and in compliance with UK and Cyprus law. You must not attempt unauthorised access, introduce harmful code, or infringe intellectual property rights.
4. Intellectual property
All content on the Site is owned by LWI or our licensors and protected by intellectual property laws. Personal, non‑commercial use is permitted; other uses require our written consent.
5. Third‑party links
Links to third‑party websites are provided for convenience; we do not control or endorse their content.
6. Limitation of liability
To the fullest extent permitted by UK and Cyprus law, we are not liable for any direct, indirect, incidental, or consequential damages arising from your use of the Site.
7. Indemnity
You agree to indemnify and hold LWI harmless from claims arising out of your use of the Site or violation of these Terms.
8. Changes to these Terms
We may update these Terms from time to time. Continued use of the Site constitutes acceptance of the updated Terms.
9. Governing law and jurisdiction
These Terms are governed by the laws of Cyprus and the United Kingdom. Disputes are subject to the exclusive jurisdiction of the courts of Limassol, Cyprus, or England and Wales, as appropriate.
10. Contact us
Email: hello@lw-intl.com
Telephone: +357 97670737
Client Terms & Conditions
Last updated: 29 September 2025
These Terms and Conditions (the “Terms”) set out the basis upon which Living Word International Ltd, incorporated in Cyprus (HE475425), with registered offices at Suit C. Office 5, Kiladon, Pissouri 4607, Limassol, Cyprus, and its UK branch Living Word Language Services International Ltd, company number 15603501, VAT number GB 470660200, registered at 1A Sandringham Drive, Spondon, Derbyshire DE21 7Q (together, “LWI”, “we”, “our”), will provide services to you (“Client”, “you”, “your”).
By engaging our services, you agree to these Terms. Any alternative terms must be agreed in writing by LWI.
1. Services
LWI provides language, translation, advertising, and marketing services.
The scope of services, fees, and timelines will be detailed in a proposal, quotation, or agreement confirmed in writing.
LWI reserves the right to refuse services that may be unlawful, defamatory, or contrary to our professional standards.
2. Quotations and Orders
Quotations are valid for 30 days from the date of issue unless otherwise stated.
An order is confirmed only once accepted in writing (email confirmation is sufficient).
LWI reserves the right to correct errors in quotations prior to acceptance.
3. Client Responsibilities
You agree to: provide all necessary materials, instructions, and information required for us to perform the services; ensure that materials provided do not infringe third-party rights; cooperate with us in good faith and respond promptly to requests for clarification.
4. Fees and Payment
Fees will be as set out in the quotation, order confirmation, or service agreement.
Unless otherwise agreed, invoices are payable within 30 days of issue.
Late payments may incur statutory interest under the Late Payment of Commercial Debts (Interest) Act 1998 (UK) or applicable Cyprus law.
LWI reserves the right to suspend services for overdue accounts.
5. Confidentiality
LWI will treat all client materials and information as confidential.
Confidentiality obligations do not apply to information that is public, independently developed, or lawfully obtained from third parties.
We may disclose information where required by law or regulatory authority.
6. Intellectual Property
All intellectual property rights in the final deliverables produced by LWI will transfer to the Client only upon full payment of all fees due.
LWI retains all rights in pre-existing materials, methodologies, tools, and know-how.
The Client warrants that any material provided does not infringe third-party rights.
7. Liability
LWI will perform services with reasonable skill and care.
Except in cases of wilful misconduct or gross negligence, our liability to the Client is limited to the amount paid for the relevant services.
LWI is not liable for indirect, consequential, or economic losses, including loss of profits, business, or data.
8. Termination
Either party may terminate the contract on 30 days’ written notice.
LWI may terminate immediately if the Client fails to pay fees when due, breaches these Terms, or becomes insolvent.
Upon termination, all outstanding fees for services delivered remain payable.
9. Force Majeure
LWI is not liable for delays or failure to perform due to events outside our reasonable control, including natural disasters, strikes, government restrictions, or technical failures.
10. Governing Law and Jurisdiction
For contracts entered into with the Cyprus company, these Terms are governed by Cyprus law, with disputes subject to the courts of Limassol, Cyprus.
For contracts entered into with the UK branch, these Terms are governed by the laws of England and Wales, with disputes subject to the courts of England and Wales.
11. Contact Details
Living Word International Ltd (Cyprus) — Suit C. Office 5, Kiladon, Pissouri 4607, Limassol, Cyprus
Living Word Language Services International Ltd (UK Branch) — 1A Sandringham Drive, Spondon, Derbyshire DE21 7Q
Email: hello@lw-intl.com
Telephone: +357 97670737
Disclaimer
Last updated: 29 September 2025
This Disclaimer applies to https://lw-intl.com operated by Living Word International Ltd and its UK branch.
Website content
Content is for general information only. We make no representations or warranties regarding completeness, accuracy, reliability, availability, or suitability.
Professional advice
Nothing on the Site constitutes professional advice. For tailored advice, consult a qualified professional.
External links
Links to external websites are provided for convenience only; we are not responsible for their content or practices.
Liability
To the fullest extent permitted by UK and Cyprus law, we shall not be liable for any loss, damage, or expense arising from use of the Site, reliance on information, third‑party links, or technical issues.
Changes
We may update this Disclaimer from time to time.
Contact us
Email: hello@lw-intl.com